a. Government Issued Photo ID
Agents can now easily confirm the identity of an applicant or borrower with a simple click by selecting the verification method from a dropdown menu or entering the client’s data manually.
The verification options include:
b. Credit File Method
Agents can verify manually or click ‘Request ID Verification’ to choose a vendor for ID verification.
c. Dual Process Method
In the dual process, agents can either enter dual data or choose to request ID verification.
d. Previously Verified:
If the client has already been verified previously, agents can add additional details in the notes section, including the previous verification date.
e. Could Not Verify:
If the client could not be verified, the agent can select the “Could Not Verify” option, enter the verification attempt date and notes, and a “Not Verified” tag will appear to indicate the client’s verification status.
Agents can check to determine if their client is on any PEP or Sanctions list. Tags are displayed based on the Agent’s selections.
a. Screen Applicant
Clicking the “Screen Applicant” button opens a popup, where agents can select a service to screen the applicant.
b. Import
If an Agent has previously used a service, they can import that stored information to pre-fill fields within the ID Verification and PSA Screening details by clicking the “Import” button.