Version 1.1.7.24581
New Features
New E-sign Notification
Get notified immediately upon the completion of an e-sign ceremony
Activities Refresh/Reload Button
A new “Refresh” or reload button was added to the Activities module. This feature primarily serves the purpose of refreshing your list of tasks and activities at any time.
Introducing “Incoming Call Feature”
in Scarlett Origination – It is designed to manage calls effectively (incoming, completed, and missed calls).
“Incoming Calls History” details are displayed:
Documents Request Notes
Documents Request Notes tab was added to the deal page allowing agents to view notes from applicants while they uploaded documents.
Additional Mortgage Application Form
Mortgage application forms were added to Documents & forms list, enabling multiple borrowers to sign and acknowledge the mortgage application form.
If the Mortgage Application has more than one applicant, it will be displayed accordingly
Lender Submission Fields
Two additional dropdown fields, "Agent on Deal" and "Submission Agent," were added. Agents could edit or modify these fields. Any edits made were saved and logged in the deal's history.
Lender Submission Response
After lender submission was made, and the agent received or added a manual response, they had the option to "ACCEPT" any response. Clicking the "Accept" button immediately approved the response and applied these figures to subsequently generated forms & disclosures.
The agent could "Accept" the response, and the button would change to "Un-Accept" accordingly.
Convert Lead to Deal
Scarlett Origination streamlines the process of converting a Lead (new or existing) into a deal. On the Leads page, under the Leads section, users found a "Convert" button. Clicking this button converted the lead into a deal, which was then displayed on the Deals page.
Language Option Added to Profile
Agents can now set their preferred language as French from the profile settings page.
Updates to Scarlett Portal
- The service "Lender Spotlight" was removed from the Scarlett Portal and "Scarlett Genius" was introduced.
- Additionally, icons for several Scarlett features and services were changed.
- Scarlett Origination
- Scarlett Pay
- Scarlett Websites
- Scarlett Underwriting
- Scarlett Genius
Download Note as PDF
A new button,"Download Note as PDF," was introduced to the
lenders note. This allowed agents to download and print the lender note directly from the lender submission page under submission history.
New Participant Section Added to Scarlett Origination Filter
Added a new "Participant" section under the deals filter. All participant-related fields were moved to this new section named "Participant" for better organization.
Shared Desktop
Introduced 'Shared Desktops'. Agents could share their desktop with team members for collaboration, based on user permissions.
To see with whom the desktop is being shared,
click the Desktop icon on the portal page.
Enhanced Portal Interface
Upgraded the current portal to a new portal, enhancing user
experience and accessibility for the users.
Added Rule for Premium Rate Override
The "Mtg Inc Premium" field amount was auto calculated based on the given mortgage amount.
When the "Premium Rate Override" option was checked and the “Mtg Ins Premium” value was set as $0.00 and saved, then this field is greyed out and could not be modified.
AB Regulator Documents
The AB Regulator Documents are now available under the Documents & Forms section for easy access and management.
Navigation Path:
Documents & Forms > New > Document Type > Alberta
Cloning Deal Pipeline
Introduced the new "CLONE" feature for deal pipelines. Users could now clone shared deals within deal pipelines and make edits.
The cloned pipeline schema would be added to the user's account without any deals inside the stages.
Filter "Has Open Activities"
Introduced a new filter "Has Open Activities" with a Yes/No Option. This allowed users to find open activities associated with a deal or lead.
Mortgage Setting "Add Co-Applicant"
Added ‘co-applicant’ was available in the mortgage settings page, which allowed users to control whether this option appeared on their applications, enhancing the user experience for joint applications.
Navigation Path: Settings > Mortgage Module setting > Mortgage Application Setting
Agents can enable or disable the Add Co-Applicant feature on the mortgage app
Introducing Document Specialist
A new participant type called ‘Document Specialist’ was introduced in Scarlett Origination. This allowed brokers to include Document Specialists in filters, Merge fields, and participant selection within deals.
A new participant type called ‘Document Specialist’ was introduced in Scarlett Origination. This allowed brokers to include Document Specialists in filters, Merge fields, and participant selection within deals.
Document Requests
The auto-generated document request feature made it easier for agents to use email templates and merge fields. It simplified adding different templates and documents all in one place.
In addition to the above, the new merge field 'Insert Document List Table' was added to the list of general merge fields. It could only be used for the 'Documents Request' email, and when used, it inserted a table into the email body showing columns for document name, notes, and status.
The client received a 'Documents Request' email that contains the following:
Added Access Code for Secure Document Request Link
Scarlett users can now request documents from their applicants. As an added security measure, we now have the ability to send a verification code for secure access.
When the user clicks 'Send Request’, the applicant receives the
access code via email through a secured link. Without this code,
the applicant will not be able to access the Online Mortgage App.
Calendar Sync – Enhancement
We have added additional logs to improve the calendar sync process. This enhancement allowed agents to access up-to-date information promptly, enabling seamless management of appointments, tasks, and schedules.
Introducing Activity Status Options
In the Activities module, we included "Done – Successful" and "Done – Unsuccessful" statuses in addition to the "Open" status. These statuses offered agents greater clarity in tracking ongoing and completed activity.
The new status options were integrated into the Filters module, enabling users to filter activities based on their status for efficient organization and tracking.
New participant type in the Scarlett MTG Dashboard
The "Seller Realtor" participant type is now available for selection when adding or editing participants within deals.
30 years Amortization
Exciting news! Following a recent update from the Canadian Government, Scarlett Origination enabled mortgage agents to select amortization periods of to 30 years for insured mortgages, which were previously capped at 25 years for new construction purchases.
Enhanced Zapier Integration
Scarlett Origination has enhanced its integration with Zapier, extending its one-way data push capabilities.
New Features in Version 2.0 (Lead Management)
- Trigger when a new lead is created.
- Trigger when an existing lead is updated.
Automation OPT In/OPT Out
A new feature, Automation Opt-Out, was created to give Scarlett, Velocity, and Newton users the ability to opt-out a deal from all automated communications. In the application details page, Scarlett users had the option to manage Communication Consent. Each applicant had their own "Communication Consent," but the "Manage" button opened the same window for all of them.
The “Deal Opt-Out” option from the Consent Management module under Tools was made available for all deals within Scarlett (including Scarlett deals, Expert deals, and Velocity deals).
In Consent Management, users could search for deals and manage the consent.
Scarlett users gained the ability to filter their deal(s) by selecting the Automation Opt-Out filter To access this go to - Filters > Add Filter > Deals > select > Automation Opt-Out option.
Add "Interest Only" checkbox for payment calculation
An "Interest Only" payment option was added for mortgages.
- When interest only checkbox is checked then amortization fields get disabled allowing the users to see what the payment amount would be for an interest only option.
Change Profile Photo
Agents were able to upload profile photo directly from the Profile dashboard
- Navigate to portal dashboard and click on your profile icon in the top right corner of the screen.
- Select "Change Profile Photo" from the dropdown menu.
BC - Open Disclosure Form
A new form titled “BC - Open Disclosure Form” was added under the Documents & Forms section. This form was specifically used by agents for Home Equity Line of Credit (HELOC) applications in British Columbia.
1-Home Equity Line of Credit (HELOC) applications in British Columbia. To access it, navigate to Documents & Forms, select “British Columbia” from the region dropdown, and locate and select the “BC - Open Disclosure Form.”
Improvements
DocuSign replaces One Span
DocuSign is now Scarlett’s only and default e- sign platform. All the same e- sign features you are used remain the same in addition to many more powerful ones such as conditional logic and dynamic templates.
Ability to Resize Notes Text Area Within Activities
In addition to the existing scroll bar that’s currently located on the right of the Notes text area, you are now able to dynamically expand the Notes box by simply dragging the bottom right corner hence facilitating the process of reading and entering notes.
Click-to-Call
Ability to start and terminate phone calls to your database directly from Scarlett Origination.
Along with adding an “End Call” button to end an ongoing call from Scarlett Origination
By Selecting the checkbox to “Log Activity”, users will have the ability to view the call history for all the calls made under the Deal’s Activities tab.
Generate Deal Notes Automatically
With a click of a button you are now able to generate detailed deal notes when submitting deals to your preferred lenders.
Scarlett Genius
Genius is an AI powered deal placement assistant allowing you to match best suited lender products to respective deals. Genius also allows you to search all available lender products, rates and product guidelines. The Genius widget is embedded in each mortgage application as shown below. It is also available as a standalone system by clicking Tools/Scarlett Genius.
Quick Search Shortcut
The quick search shortcut is now available on the header of every
deal for quick access.
“Non-Subject Properties”
The report for "Non-Subject Properties" was created, allowing agents to easily generate reports based on their selections and download them.
Documents E-sign Edit Option
The envelopes that were sent for e-signature (Draft, Sent) could be modified if applicants had not yet acted on them.
Merge Field Participant List
Expanded the Merge fields section by adding “Participant list” along with the existing Merge Fields.
Brokerage Name Display in (QC) Forms
The brokerage name of the user was displayed on Quebec (QC) Forms.
Leads Custom Fields
Agents were able to create custom fields in the Lead form and mark them as "Read- only". Core fields such as First Name, Last Name, Email, and Phone Number were customizable.
Non-Subject Property Loan Type
Agents could choose the loan type in the mortgage information, and the selected option would be displayed in the Liability section of the Non-Subject Property page.
Weekly Digest Report
Agents accessed the "Incoming System Notification" module and enabled the Weekly Digest feature, where they could select one or multiple "Agents on Deal".
The statuses selected generated reports in the Weekly Digest email.
BC-Form 10- Field Auto Populated
Document Type - Form 10 applicant information were auto-populated
based on the selected mortgage from the dropdown.
Quick Search Module
With just a click, agents can effortlessly search their activities by Subject, Name, Deal #, Notes, and Email.
Documents & Form Feature
Agents could access the document features from the lead page, such as creating folders, uploading documents, sending documents to e-Sign, sending request documents, and utilizing other features under this module.
Activity Viewing on Scarlett Origination
Agents were able to view all activities without being restricted to a selected date range.
Lender Submission Generate Notes
With just one click on “Generate Notes” button the agents can now get system-generated submission notes displayed based on the selection.
Mtg Inc Premium Field Update
"Mortgage Ins. Premium" field is automatically updated based on "Mortgage Rate” entered.
Scarlett Filters
Included “Applicant-Group filters” with 10 related fields, making it more convenient for users to select any filter under “applicant group” and view deals associated with those filters.
Applicant-Group filters:
- Total Liabilities
- Total Assets
- Net Worth
- Total Property Value
- Total Mortgages
- Total Mortgage Payments
- Total Expenses
- Total Rental Income
- Total Rental Expenses
Surex User Interface
The deal submitted to surex insurance was displayed asubmission record on the Surex Insurance page.
Floating Validation Panel
Agents were able to move the validation panel and view it comfortably without the fields being obscured by the pop-up.
Applicants Address Status
To ensure that the current applicant address indicated as "Own" is displayed in the 'Properties Owned by Applicant' section of the application, a validation message was created to indicate when a matching address was not found in this section.
*Error Message* - This owned property does not appear in the Properties Owned section.
Improved History Information
“History logs were captured with additional information, enabling Agents to view detailed logs of any modifications made to a deal. This included logs of Product & Underwriter changes in the history.”
Incoming System Notifications
The notifications for lenders, such as "Deal Submitted via Expert Link" and "Deal Submitted via Newton Link," were updated to streamline experience for lender users of Scarlett.
Subject Property Information Update
When the agent selected the "Fees Incl. Heat" checkbox, the "Heating" amount field was automatically set to zero, became non-editable, and appeared greyed out.
Customize Portal Background
Allows users to customize background colours for the Scarlett Portal dashboard according to marketing preferences.
Scarlett Deal Tab Display
Scarlett tab displayed "Deal Id" and "Primary Applicant Last Name," which helped agents quickly switch between different views within the application
Field Update
Increased the number of digits in the “Mtg Ins Premium” field in Scarlett Origination.
Enhanced Document Statuses
Improved document status was displays. The first two statuses (Pending Upload & Under review by broker) would automatically update based on portal activity.
Enhanced Deal Sync/Import Time
Deals were synced or imported from Expert/Filogix into Scarlett Origination much quicker, allowing agents and clients to proceed quickly with their transactions.
Enhanced Search Feature on Scarlett Origination
Agents can now search for the expert deals in the search field, If the deal was not found in the primary database, the search is extended to another database, improving overall performance.
Scarlett MTG Dashboard Phone Number Search Criteria
Agents can now simply search for the deal with "Phone #" search criteria. The Phone # search field allows users to input at least 6 digits (e.g., 416 333) to find relevant deals associated with the provided phone.
Leads Module Notes
We improved the Scarlett Origination Leads module by allowing agents to add notes directly when creating or updating lead information. This helped the agents to be on track for better communication with their clients.
High Contrast Mode
Agents were able to toggle this feature on to enhance visibility and accessibility across the platform. Once activated, all field backgrounds within the Application page and Applicant profiles, along with any associated fields will have the contrast field.
